Shipping
At The Queens of Social Work, we are pleased to offer worldwide shipping for all of our products. Shipping times and costs are calculated based on the weight of the product(s), the delivery location, and the shipping method chosen. Below is a general guide to help you understand our shipping process and estimated delivery times.
Processing Times
All orders are processed immediately after payment is confirmed and dispatched within 3-5 business days. For this reason, orders cannot be canceled or changed once placed. During peak times or special promotions, processing times may be slightly longer.
Shipping Methods and Estimated Transit Times
We offer a variety of shipping methods, including standard and expedited services. Delivery times are estimated based on your location and the shipping method selected at checkout.
- Domestic U.S. Orders: Typically arrive within 1-2 weeks, depending on the selected shipping method and destination.
- International Orders: Typically arrive within 1-4 weeks, but may take longer depending on customs or local postal services.
For more precise delivery estimates, please refer to the details provided at checkout or in the tracking information we provide once your order has shipped.
While we strive to meet these time frames, actual delivery times may vary due to factors such as customs processing, postal service delays, or local conditions beyond our control.
Extended Delivery Times
- APO/FPO/DPO Military Addresses: Orders must use the US Postal Service, and express shipping is not available. Be sure to select United States as the country during checkout.
- Hawaii, Alaska, and Puerto Rico: Orders shipped via standard mail may take at least 14 days for delivery.
- International Shipments: May require extra transit times and take up to 28 days to complete delivery.
Customs, Duties, and Taxes
Local customs and immigration agencies may impose additional fees or duties on packages arriving from outside the destination country. These fees are the responsibility of the recipient. The Queens of Social Work cannot be held responsible for any costs incurred due to shipment delays or additional charges.
Shipping Costs
Shipping costs are calculated based on the weight of the order, delivery location, and shipping method selected. The final shipping cost will be displayed at checkout, and customers can choose from available shipping methods, each with its associated delivery times and costs.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor your shipment’s progress and estimated delivery date.
Delays
- International and Priority Mail orders that do not arrive within 28 days may be eligible for a reorder at our discretion. Please note, we cannot offer more than one reorder for orders using these methods.
- Orders delayed by customs, incorrect addresses, or natural disasters may take up to 6 weeks to arrive.
Express and Expedited Delivery
Express and expedited delivery methods are available and typically deliver Monday through Friday.
Contact Us
If you have any questions about your order or shipping, please feel free to Contact Us, and we’ll be happy to assist you.