Privacy Policy
Effective Date: October 27, 2024
At The Queens of Social Work, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share the information you provide when you visit our website, purchase products, or sign up for our communications.
- Information We Collect
We collect various types of personal information when you interact with us, including:
- Contact Information: Name, email address, shipping address, and phone number when you make a purchase or sign up for our newsletter.
- Payment Information: Credit card or payment details when you purchase our books or other products.
- Order Information: Details related to your purchase, such as the books or guides ordered and shipping preferences.
- Automatically Collected Data: Information such as your IP address, browser type, device type, and website activity (collected via cookies).
- How We Collect Your Information
- Directly from you: When you sign up for our newsletter, create an account, place an order, or contact us through the website.
- Automatically: When you browse our website, we may collect information through cookies and similar tracking technologies to enhance your browsing experience.
- From third parties: If you make payments through third-party payment processors (e.g., Stripe, PayPal), those services may collect personal information that is shared with us to process your order.
- How We Use Your Information
We use the personal information collected from you for various purposes, including:
- To process and fulfill orders: Including shipping your items, managing returns or exchanges, and providing customer service.
- To send marketing communications: If you have opted in, we may send you newsletters, promotions, or updates about new products.
- To improve our website: By analyzing user behavior and preferences to enhance the website’s functionality and content.
- To comply with legal obligations: As required by law or legal processes.
- Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service providers: Such as shipping companies, payment processors, and email marketing platforms to fulfill your order or manage communications.
- Legal authorities: When required by law, regulation, or court order.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Cookies and Tracking Technologies
Our website uses cookies to collect information about your browsing activity. These cookies help us understand how visitors use our site and improve your user experience. You can manage your cookie preferences through your browser settings.
For more information about how we use third-party cookies, please see our Cookie Policy
- Your Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate information.
- Deletion: You may request that we delete your personal data, subject to legal obligations.
- Opt-out: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.
- Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. All payment transactions are encrypted using secure socket layer (SSL) technology.
- Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
- Contact Us